Omni-Channel
Voice AI
Realtime voice agents across every channel — phone, web, mobile, IVR. Natural conversations that handle support, sales, and operations autonomously.
Omni-Channel Architecture
Use Cases
Customer Support
Answer common questions, troubleshoot issues, and resolve tickets. Escalate to humans only when needed.
Appointment Scheduling
Book, confirm, and reschedule appointments automatically. Reduce no-shows with timely reminder calls.
Lead Qualification
Qualify inbound leads with BANT criteria. Route hot prospects to sales reps, nurture the rest automatically.
Customer Success
Proactive check-ins, onboarding calls, and renewal reminders. Keep customers engaged and reduce churn.
Order Management
Track order status, process returns, and handle shipping inquiries. 24/7 updates without staff overhead.
Surveys & Feedback
Collect NPS scores, post-purchase feedback, and satisfaction surveys. Turn insights into action automatically.